Help Center

Looking for answers? You've come to the right place.

Hairantee Terms

LAST UPDATED ON MARCH 1, 2015.


The following satisfaction guaranteed terms and condition (“Hairantee”) shall control between Dollar Shave Club (“DSC”, “We”, “Us”, “Our”) and the DSC account holder (“Member”, “You”) with respect to the Boogie’s Hair Styling product line only. No other DSC products shall be governed by these terms and conditions.

DSC is proud to offer You, what we believe to be, the best hair styling products with our Boogies Hair Styling product line. We are so sure that You will find enjoy Boogie’s products, that we offer Members who have purchased a Boogie’s product a satisfaction guarantee “Hairantee” policy. The Hairantee is simple: if within 30 days of purchasing a Boogie’s product You are not satisfied with its performance, We’ll send you a different Boogie’s Hair Styling product for free, all you need to do is file a Hairantee claim.

IN ORDER TO FILE A HAIRANTEE CLAIM:

  1. You must be the DSC account holder that is filing the claim;
  2. You must have purchased and received a Boogie’s product;
  3. In order to start a Hairantee claim You must either visit the following website: www.dollarshaveclub.com/hairantee or email our Member Services team at members@dollarshaveclub.com;
  4. Any and all information requested by the Hairantee claims form or by a DSC Member Services Associate must be answered and all responses must be correct and true. If any information provided by You is not accurate or true then DSC may, in its sole discretion, reject your Hairantee claim;
  5. After You provide the requested information, You will be asked to select an alternative Boogie’s product to receive; and
  6. Confirm Your address and You should receive Your replacement product within 3-5 business days.

 

Only one Hairantee claim may be made per DSC Member account. All Hairantee claims must be submitted to DSC within thirty (30) days of purchase. If you have multiple purchases of different Boogie’s product or You have already filed a Hairantee claim please contact our Member Services at members@dollarshaveclub.com.

As always, Dollar Shave Club offers a 100% satisfaction guarantee. If you’re not happy, let us know and we’ll make it right. We are confident that you will love Our Boogie’s Hair Styling product line. Click here to view our full Terms and Conditions.

 

Was this article helpful?
14 out of 18 found this helpful